Frequently Asked Questions
Do you have Money Back Guarantee? What if I don't like your work?
We guarantee the satisfaction of our clients. In fact we won’t charge your credit card or cash your check until you are satisfied. If we can’t meet your expectations you can walk away with no further obligations.
Our “You Don’t Pay Until Your Satisfied” policy makes our satisfaction guarantee the best in the business. No need to hassle us for a refund if you don’t like the design, or go through a long process to get your money back. If we can’t make you happy just keep your money and walk away – a true no hassle satisfaction guarantee!!
*Once Registered, domain names are non-refundable and the domain name will belong to you. For this reason and to verify ability to pay and make sure you are serious, we require a $15.00 non-refundable upfront payment for domain name registration and domain transfers. (yes this is required even if you have your own domain name).
What preparations will I have to do to get online?
Although very little is required from you to build your website the more info you give us the more customized your site will be to you and your business.
Brochures, logos, photographs, business cards etc. are all great resources to get together for us to use. For new business ventures we will help you get started from scratch. We will need your company profile, contact info, products and services, and any other information you intend to present on your website.
Can you help me improve my existing site?
Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. We can help your site look professional, speed up load time, optimize your site for the search engines, or add a content editing system to give you more control of your site.
I'm not an online company - Do I need a website?
Over 80% of adults look online for local businesses before looking in the phone book. No matter what your business you need to be online now!! Search engines look at the age of the domain when indexing sites so the sooner you get going the better off you will be in the long term.
Even if you have nothing to sell online and get most of your business through offline referrals you still cannot afford to not have a web presence. A website is a great way to help keep existing customers happy by giving them a quick way to find and contact you online. It is also great way to deliver information and keep in touch with your clients and customers.
Who writes the content/text for each of the pages on my website?
At Center Street Hosting we will use any materials that you provide such as ads, flyers, or business documents and we will write the initial text for you. We will submit it to you for review and rewrite. We then will give you access to our content editing system so you can edit and change the text as your business changes.
Do you offer payment plans?
YES. We will work with you to get you online within your budget and work out a payment plan or increase your hosting fee by a small amount to make up the difference.